What personal data do we collect?
We log your Internet Protocol (IP) address in order to receive and send information from and to you over the internet. When you join Dispute Resolution Ombudsman, register for any of our services, make an enquiry, or order products or services from us, you may be asked to provide some personal data such as your name, home, business or billing address, telephone number, e-mail address, and credit or debit card number. Bear in mind that if you submit any personal data for inclusion in any directory or information service, it may be seen by anyone visiting this website, or who has access to that directory or information service. Do not submit any personal data that you do not want to be made public in this way, and please do not send us any personal data about anyone else without their permission. We also automatically collect data about visitors to our website (for example on browsing patterns) by using Cookies. (See below.)
How do we use your personal data?
To whom might we disclose your personal data?
We may pass your personal data to anyone who needs those data in order to fulfil your requests for our goods and services, or to validate any payment details you give to us. Some of these people may be located outside the European Economic Area. We may pass your personal data to our group or associated companies and to our data processors. Some of these may be located outside the European Economic Area. We may also provide your personal data to businesses (which may or may not be companies in our group) which may be located outside the European Economic Area and who may use the data to send you information about other products or services. You may opt-in of your personal data being used in this way to give consent when we collect your personal data. You may opt-out anytime afterwards. We may also provide your personal data to anyone who buys our business or business assets. Except as set out above, we will not disclose your personal information unless we are obliged to do so or allowed to do so by law, or where we need to do so in order to run our business (for instance where we outsource services or other people process data for us).
We may contact you by e-mail to market our goods and services, but you may at any time request us to stop using your personal data for direct marketing purposes. If you wish to do this please contact:firstname.lastname@example.org
We give you the option of using a secure server whenever you make payment over the internet or provide details of any credit or debit card. Unfortunately, no data transmission over the internet or any other network can be guaranteed as 100% secure, but we take appropriate steps to try to protect the security of your personal data.
This is the website of Dispute Resolution Ombudsman, a company registered in England, registered number 8945616. The registered offices: Dispute Resolution Ombudsman Ltd, Richmond House, Walkern Road, Stevenage, Hertfordshire, SG1 3QP. Individuals have certain rights of access to their personal data. If you want to request any information about your personal data, please contact:email@example.com
Inaccuracies and Corrections
We would like to keep your personal data accurate and up to date. If you become aware of any errors or inaccuracies please let us know by contacting:firstname.lastname@example.org